We're here to help! Find answers to common questions about our books, orders, shipping, and more. Can't find what you're looking for? Contact us—we'd love to hear from you.
We offer digital books (e-books), physical books (hardcopies), and audio books. All formats are designed to inspire and empower you on your journey of faith.
Yes! All our books help women understand who they are in Christ and what they can achieve when they don't give up.
Browse our shop, add books to your cart, and checkout. You'll need a free account to complete your purchase. We accept credit cards and debit cards through Paystack.
We accept all major credit cards and debit cards through Paystack. All payments are processed securely—we never see or store your payment card details.
Yes! You'll receive an email confirmation. Digital and audio products are available immediately in your Dashboard. Physical books will ship with tracking information.
Physical books are shipped via postal service to your address. You'll receive a tracking number once your order ships.
US orders typically take 5-10 business days. International orders may take 10-21 business days. Exact times are shown at checkout.
Yes! We ship worldwide. International orders may be subject to customs fees, which are the customer's responsibility.
Contact us immediately at info@relentlesswoman.org with your order number. We'll send a replacement or process a refund.
Log into your account and go to your Dashboard. All your digital books and audio books are in your bookshelf—no email needed!
Yes! You can download digital books to your device for offline reading. You have lifetime access to download and re-download as needed.
Digital books work on e-readers, tablets, smartphones, and computers. Audio books can be streamed or downloaded on any device.
Contact us at info@relentlesswoman.org immediately. We'll provide a new file or work with you to find a solution.
Yes! Physical books can be returned within 7-14 days if unused and in original packaging. Contact us at info@relentlesswoman.org to start a return.
Digital products are generally non-refundable once accessed. However, if you experience technical issues or have a corrupted file, contact us and we'll work with you to find a solution.
Refunds are processed within 5-10 business days after we receive your return or approve your request. The refund will appear in your account within 3-5 additional business days.
Yes, a free account is required to make purchases. This gives you access to your Dashboard where all your digital books and audio books are stored.
Click 'Forgot Password' on the login page. We'll send you a secure link to reset your password. If you need help, contact us at info@relentlesswoman.org.
Email us at info@relentlesswoman.org. We typically respond within 24-48 hours during business days.
We're here to serve you with grace and excellence. Don't hesitate to reach out—your questions matter to us, and we're committed to helping you on your journey of faith and empowerment.